Privacy Policy

At Sea Fun Dubrovnik, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in other ways.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Personal Identification Information: Name, email address, phone number, and payment information.
Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze usage, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your bookings.
To communicate with you about services, promotions, and updates.
To improve our website and customer service.
To comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties for specific purposes:

Service Providers: We share your information with companies that help us operate our business, such as payment processors, marketing agencies, and hosting providers.
Legal Compliance: We may disclose your information if required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

The right to access your personal data.
The right to correct or update inaccurate data.
The right to request deletion of your data.
The right to object to or restrict processing of your data.
The right to withdraw consent at any time (if consent is the legal basis for processing).

To exercise your rights, please contact us at info@boatingdubrovnik.com

Payment Policy

1. Accepted Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard)
Bank Transfer (if applicable)
Cash (for in-person services only)

2. Payment Process

All payments are processed securely through our trusted payment providers. By making a payment, you agree to the terms and conditions of the chosen payment provider.

For bookings and purchases on our website, full payment is required at the time of booking unless stated otherwise.

3. Pricing and Taxes

Prices are listed in euros. All prices include applicable taxes unless otherwise specified. The total price, including taxes and any additional fees (e.g., service fees, shipping), will be displayed before you confirm your order or booking.

4. Refund Policy

Refunds are provided according to our cancellation policy. If a service or product is canceled according to the specified time frame, we will refund the amount paid, excluding any transaction fees. No refunds will be given for services or products once the booking or purchase is finalized, except in exceptional circumstances as outlined in our [Cancellation Policy/Terms and Conditions].

5. Payment Security

We use industry-standard encryption to secure your payment details. Our website complies with the EU’s General Data Protection Regulation (GDPR) to ensure the safety of your personal and payment information.

6. Payment Disputes

If you believe that there has been an error with your payment or charge, please contact us at [Insert Contact Email] within 14 days of the transaction, and we will work with you to resolve the issue.

Cancellation Policy

We understand that plans can change, and we strive to offer flexibility when it comes to canceling your bookings. Please review our cancellation policy below:

1. Cancellations with Full Refund

You can cancel your booking and receive a full refund if the cancellation is made at least 24 hours before the scheduled tour or service. To cancel, please contact us at info@boatingdubrovnik.com or +385914452005

2. Cancellations Made Less Than 24 Hours Before the Tour

Cancellations made within 24 hours of the scheduled tour or service will not be eligible for a refund.

3. No Show

If you do not show up for your scheduled tour or service, no refund will be provided.

4. Exceptional Circumstances

In the event of unforeseen circumstances, such as severe weather or situations beyond our control that may affect the service, we will offer you an alternative date or a full refund.

5. How to Cancel

To cancel your booking, please contact us via email at

info@boatingdubrovnik.com or call +385914452005

Please provide your booking reference number and the date of the tour or service.

6. Refund Processing

Refunds will be processed to the original payment method within 3-5 business days. Please note that any transaction fees incurred during payment processing may be deducted from the refund.